Policies + Health Safety
I am a licensed esthetician for the state of Illinois. I follow the strictest guidelines of sanitation and safety for my clients.
- All services are done by appointment only (no walk-ins). Late arrivals cannot guarantee full service.
- I require at least 24-hour notice to cancel or reschedule your appointment. There is a 50% service charge for no-shows and/or appointments canceled same-day. After 3 canceled appointments and/or no-shows within a calendar year, any future appointment requests will be declined.
- I will be masked throughout your entire appointment. I am fully vaccinated and boosted for Covid19.
- If you or anyone in your household is experiencing or has recently experienced any sickness, wait to schedule an appointment until at least one week after full recovery. I am reserving the right to refuse service to clients who show any signs of ill health.
- I do not perform esthetic services on anyone under the age of 18.
- I ask that you please refrain from bringing any children under the age of 12 to the spa.
- While at the spa, remember to speak quietly and to silence your cell phone.
- There is a 7-day return policy on all retail product purchases.
- ‘Squeeze me in’ surcharge: If you would like to request a squeeze-me-in appointment, I will try my best to fit you in within the week you are requesting, pending my regular schedule and availability. There will be a 50% additional surcharge for accommodating a squeeze-me-in appointment.
- GIFT CERTIFICATES: Once a gift certificate is purchased monetary refunds cannot be given. The certificate may be transferred to one person, pending approval. A paper or e-copy of the gift certificate must be present at appointment time in order to redeem. Gift certificates are for service only, not for purchasing retail products. Cancellations within 24-hours or not-showing for an appointment with a gift certificate will result in forfeiture of the certificate.
- All policies and prices are subject to change. I always strive for 30-day advanced notice of any changes.